| Per Incident - 1 hour minimum | The plan is ideal for customer who need one-off support with regular support requirements |
| Monthly | Ranging from 2 hours per onth to 30 hours per month. Minimum six months contract |
| Quarterly | From 10 hours over 90 days to 60 hours |
| 24/7 | 24 hours human monitoring service |
| Custom | Tell us your requirements, we will make a plan for you |
**Customers requiring support above their plan hours are billed per hour for each additional hour of support. Customers on monthly plans are eligible
for a 20% discount for time exceeding the allocated system administration time. Our standard per incident hourly rate is $50.
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